Clover invites suitably qualified applicants to apply for their Customer Service Centre (CSC) Learnership positions.
The closing date for applications is 30 January 2026.
What is the Clover SA Customer Service Centre Learnership?
Clover, a big name in South Africa’s food and household products, is opening 15 spots for a special learning program in its Call Centre in Roodepoort (Constantia Park).
This isn’t a quick online course – it’s a fully‑structured, nationally recognised training program that blends classroom lessons with real call‑centre work. After finishing, you’ll hold a National Qualifications Framework (NQF) certificate and have hands‑on experience that employers love.
If you’re:
- Unemployed
- Finished Grade 12 (matric)
- Interested in customer service, call‑centres, sales or office work
…this could be your chance to get a foot in the door.
Quick Overview
| Detail | Information |
|---|---|
| Programme Name | Clover SA Customer Service Centre Learnership 2026 |
| Job Title | Learner – CSC |
| Reference | CLO260120‑2 |
| Closing Date | 30 January 2026 |
| Type | Learnership |
| Department | Customer Service Centre |
| Positions | 15 |
| Location | Roodepoort (Constantia Park), Gauteng |
| Qualification Needed | Grade 12 / NQF 4 |
| Target Group | Unemployed youth who finished matric 2021‑2025 |
| Special Note | Persons with disabilities are encouraged to apply |
What You’ll Do
During the learnership you’ll learn and practice real call‑centre tasks:
- Customer Interaction – Answer and make calls, solve problems, keep customers happy.
- Order & Data Handling – Take and confirm orders, update customer records, flag any account issues.
- Teamwork – Work with colleagues to hit shared goals, attend meetings, and help keep the office organised.
- Sales Support – Promote Clover and partner products, explain offers, and upsell where appropriate.
You’ll also take classroom courses that teach you the theory behind customer service, data entry, and communication.
Minimum Requirements
| Area | What we’re looking for |
|---|---|
| Education | Grade 12 or equivalent (NQF 4) earned in the last 5 years (2021‑2025) and a minimum 55 % average in English and Maths or Maths Literacy. |
| Employment Status | Currently unemployed and never completed a learnership before. |
| Skills | Good computer use, comfortable working with data and systems. |
| Location | Applicants from West Rand and nearby areas will have an advantage. |
| Inclusion | People with disabilities – we strongly encourage you to apply. |
Skills Clover Wants
Clover isn’t just after a diploma; they want people who show the right attitude. Successful learners often have:
- A can‑do spirit and quick action.
- Honesty and reliability.
- High personal standards.
- Strong people skills.
- Motivation and team‑work.
- A focus on helping customers first.
- Clear and professional talking skills.
- Basic maths thinking.
These are the “workplace survival skills” that every employer wants.
What You’ll Get
Finish the programme and you’ll receive:
- A nationally recognised NQF certificate.
- Proof of call‑centre and customer‑service experience.
- A reference from Clover, a major employer.
This combo boosts your chances of landing a job right away.
How to Apply
- Gather your documents
- Updated CV
- Certified ID copy
- Certified matric certificate
- Disability proof (if relevant)
- Use the reference number – CLO260120‑2
- Submit before 30 January 2026
Missing or late applications usually aren’t considered.
Apply here – Apply for the Clover SA Customer Service Centre Learnership 2026
Career Paths After the Learnership
Many learners go on to great roles such as:
- Call Centre Agent
- Customer Service Consultant
- Sales Support Administrator
- Client Services Officer
- Contact Centre Team Assistant
With time you could move into:
- Senior Agent
- Team Leader or Supervisor
- Quality Assurance Analyst
- Training Facilitator
- Customer Experience Manager
Call‑centre experience is valued across industries because it shows you can communicate well and solve problems quickly.
FAQ
Is this a paid learnership?
Learnerships usually include a stipend, though the exact amount isn’t always listed up front.Can I apply if I studied after matric?
Yes, as long as you meet all the other requirements and haven’t done a learnership before.
(This programme is for first‑time workplace entrants.)Will I get a permanent job after?
There’s no automatic guarantee, but many learners find work because of the skills and experience they gain.Can people with disabilities apply?
Yes – Clover actively encourages applications from persons with disabilities.
Important Notes
- Clover is the official employer and decides on the final selection.
- Conditions of the learnership may change at Clover’s discretion.
- Only shortlisted candidates will be contacted.
- Providing false information may lead to disqualification.
Always apply through the official Clover portal.
