Learnerships & Apprenticeships
Sun International Contact Centre Learnership 2026 – Launch Your Career in Customer Service
Sun International is looking for suitable young people to apply for their Sun International Contact Centre Learnership Programme. The closing date for applications is yet to be announced – be sure to check the official site for the exact deadline before you submit.
Why This Learnership is a Big Deal for 15‑25‑Year‑olds in Joburg
- Real‑world call‑centre experience – you’ll sit at a desk, answer phones, and help people with digital betting and customer queries.
- Earn while you learn – a monthly stipend keeps your pockets full while you build skills.
- Industry‑recognised training – you’ll finish with a certified learnership certificate that employers love.
- Gateway to a career – from entry‑level support to future leadership roles in customer service, tech or even corporate communications.
Day‑to‑Day What You’ll Do
- Answer inbound and outbound calls from Sunbet customers.
- Record information accurately in the CRM system.
- Escalate complex issues to senior staff.
- Follow company service protocols and learn the inner workings of a high‑performance contact centre.
- Work with digital platforms that support online gaming and customer engagement.
Who Should Apply?
- Matriculants eager for a first professional step.
- Unemployed youth wanting a structured introduction to the workforce.
- Anyone with a knack for talking to people and a willingness to learn fast.
- Future career changers looking to move into customer service or tech support.
What You’ll Gain
| Formal Training | Workplace Exposure |
|---|---|
| Accredited learnership curriculum | Hands‑on customer interaction |
| Customer‑service fundamentals | Use of CRM and digital systems |
| Workplace readiness skills | Experience in a corporate environment |
These skills boost your CV and make you a hot ticket for many industries – banking, retail, telecoms, hospitality, and online services.
Eligibility Checklist
- Matric (Grade 12) or higher – you don’t need a post‑matric qualification, but it’s a plus.
- South African citizenship – the programme is only open to SA nationals.
- No previous learnership in the same field – this is your first entry‑level learnership.
- Strong communication skills – you’ll need to speak and listen clearly.
- Basic computer literacy – comfortable using a laptop and navigating software.
- Willingness to learn and grow – attitude over experience.
Documents You’ll Need
- Updated CV (no fancy design – just clear contact info and skills).
- Copy of your matric certificate.
- Proof of South African citizenship (ID or passport scan).
- Any additional certificates or learning credits (optional but helpful).
How to Apply – Step by Step
- Grab the link – Apply right here before it closes.
- Fill in the online application – answer the questions honestly, upload your CV, ID scan, and matric.
- Double‑check your details – a typo could cost you the spot.
- Submit – you’ll receive a confirmation email.
- Stay on standby – you may be called for an interview or further assessment.
Tips to Stand Out
- Show enthusiasm – mention why you want to help customers in a digital environment.
- Highlight reliability – talk about a time you kept a deadline or followed instructions.
- Ask questions – research Sun International and Sunbet; ask about their customer experience goals.
- Practice active listening – in your interview, demonstrate how you would handle a tough call.
Career Paths After the Learnership
| Immediate | Mid‑Term | Long‑Term |
|---|---|---|
| Call‑centre Agent | Team Leader | Operations Manager |
| Customer Support Rep | Customer Experience Specialist | Account Manager |
| Helpdesk Support | Quality Assurance Officer | Corporate Communications Role |
| Training Facilitator | Sales Consultant |
The skills you pick up here can transfer to any sector that values customer interaction and tech savviness.
Quick FAQ
- Is it paid? – Yes, you receive a monthly stipend.
- Do I need prior work experience? – Nope.
- Will I land a permanent job? – Not guaranteed, but the experience boosts your chances dramatically.
- What skills will I learn? – Communication, customer engagement, workplace discipline, and digital system use.
Closing Notes
- Check the official Sun International career page for the exact closing date and any updates.
- The learnership is competitive, so apply early and keep all documents ready.
- Completing this programme won’t lock you into a job, but it gives you the tools to jumpstart a career in customer service or related fields.
Want to explore more opportunities? Check out the full list of programmes on our site and see what else fits your goals. Happy job hunting!
