Eskom’s 2025‑2027 Non‑Technical Contact Centre Internship: Start Your Energy Career Today
Eskom invites suitably qualified applicants to apply for their Non‑Technical Internship Programme vacancies. The closing date for applications is the 17 October 2025.
What the Internship Looks Like
Eskom, South Africa’s biggest energy company, wants fresh talent to join its team in Polokwane (or nearby Pietersburg). This internship gives you hands‑on experience working in a contact centre that helps customers, backs up business operations, and makes sure things run smoothly.
You’ll be part of the LimLanga Cluster and help with:
- Handling calls from customers who need help or have questions.
- Doing back‑office work, such as making sure special requests go to the right people and following up on them.
- Helping with marketing and sales by sending out emails, brochures, or making short phone calls.
- Managing vending machines, prepaid services, and EasyPay – things that customers use every day.
- Looking for ways to improve the service so customers stay happy.
Five spots are available, so it’s a pretty competitive but exciting chance to learn real‑world skills.
What You’ll Learn
During the internship you’ll build skills that are valuable for any job:
| Skill | What You’ll Do |
|---|---|
| Customer service | Talk to customers, solve their problems, and make them feel valued. |
| Phone and communication skills | Answer calls, write clear emails, and keep notes about each customer. |
| Planning and time management | Decide which tasks to tackle first, and keep track of deadlines. |
| Computer skills | Use Eskom’s software to log calls, process requests, and run reports. |
| Stress management | Stay calm when the phone rings fast and customers are upset. |
These skills are not only useful at Eskom but also for careers in business, tech, or any customer‑facing role.
Who Can Apply?
You need a National Diploma (Level 6, 240 credits) in one of the following areas:
- Marketing
- Finance
- Commerce
- Engineering
- Social Science
- Business Management
- Customer Service
Other important points:
- Good at talking and listening to people.
- Able to stay focused under pressure.
- Excited about helping customers and supporting the team.
Why This Internship Is Worth It
- Real work experience – You’ll solve actual problems, not just read about them.
- Learn inside a big company – Eskom is one of the most influential employers in South Africa.
- Build a career foundation – Skills you pick up can lead to future jobs in service, sales, or operations.
- Get mentorship – Experienced Eskom employees will guide you, give feedback, and help you grow.
How to Apply
All applications go through Eskom’s official recruitment site. Remember to send:
- A recent CV.
- Certified copies of your National Diploma and grades.
- A copy of your South African ID.
- Any other documents the job listing asks for.
Apply now for the Eskom Non‑Technical Internship Programme – don’t miss your chance to start a career with a leader in the energy sector.
(Click or copy the link: https://eskomcareers.ci.hr/applicant/index.php?controller=Listings&method=view&listingid=2d352cd7-b11b-4195-b8d6-5be8af47bbaf)
Useful Links for Your Career Journey
- Explore SETA funded courses – Courses that can boost your CV while you work.
- Learn about the latest SETA bursaries you can still apply for this year – Financial support to help with studies or training.
- Discover SETA learnerships for matriculants – Opportunities if you’re finishing high school.
- Find out about SETA apprenticeships that are now open – Long‑term training paths that connect you to real jobs.
These resources can help you widen your skill set and increase your chances of landing not just this internship, but many others after graduation.
