Employment and Labour Department – Client Service Officer Assessors (45 Posts) 2026: Matric Required – Apply Now
The Department of Employment and Labour is looking for suitable young people to apply for their Client Service Officer: Assessor (X45 posts) opportunities. The closing date for applications is 27 February 2026.
Why this role is a great fit for you
- No prior experience needed – if you’re a Grade 12 graduate, you can jump straight in.
- Earn while you learn – you’ll get a formal annual salary of R269 499 and public‑service perks like pension, medical aid, and a clear path for future promotions.
- Hands‑on training – you’ll learn the ins and outs of the Unemployment Insurance Fund (UIF), public finance, and customer service right on the job.
- Work in a real office – each post is at a Labour Centre or satellite office across the Eastern Cape, so you’ll get to know a range of communities from Cradock to Makhanda.
If you’re into helping people, love talking to customers, and want a stable job that grows with you, this could be a game‑changer.
Day‑to‑day of a Client Service Officer: Assessor
- Screen clients – greet callers and walk‑ins, verify their eligibility, and gather basic information.
- Process UIF claims – fill out forms, run checks in the UIF system, and decide if a client qualifies for benefits.
- Manage paperwork – register payment continuation forms, keep files up to date, and liaise with other departments.
- Follow up – ensure clients understand the next steps and that all documentation is correct.
- Keep the system tidy – maintain accurate electronic and physical records, respecting privacy rules like POPIA.
Who can apply?
| Requirement | Details |
|---|---|
| Minimum qualification | Grade 12 / Senior Certificate |
| Experience | None required |
| Knowledge | Basic understanding of the Unemployment Insurance Act, UIF Contributions Act, PFMA, POPIA, Batho Bote principles, and general government processes is helpful but not mandatory – you’ll be trained. |
| Skills | Good communication (verbal & written), customer‑service mindset, telephone etiquette, time management, conflict handling, basic computer literacy, and an analytical attitude. |
The 45 posts – where to apply
Every post has a reference number; you must include it in your application. Below is a quick guide – pick the nearest Labour Centre or satellite office:
- Centane Satellite Office – Ref: HR4/4/10/01 (X1)
- Idutywa Satellite Office – Ref: HR4/4/10/02 (X1)
- Nqamakwe Satellite Office – Ref: HR4/4/10/03 (X1)
- (…continue for all listed locations…)
(Feel free to scroll to the full list in the original notice. We’re not going to put every one here because it’d take up too much space, but you’ll find the reference numbers handy.)
What you’ll get
- Annual salary: R269 499
- Public service benefits: pension, medical aid, and paid leave.
- Structured training – you’ll learn UIF operational systems and compliance in a supportive environment.
- Career ladder – after a few years you could move into roles like Labour Relations Officer, Public Service Supervisor, HR, or Social Security Administration.
How to apply – step by step
- Choose your location – look up the reference number that matches the office nearest you.
- Prepare your documents –
- Copy of your Grade 12 certificate
- A simple, clear CV (no fancy fonts)
- A cover letter that says why you want to help people with UIF claims (you can copy the sample below)
- Send your application
- Email: use the address listed for the centre (e.g., Jobs-ECBTW@labour.gov.za).
- Hand‑delivery: bring originals and copies to the office.
- Mail: send to the PO Box or address shown.
- Add the reference number – write it at the top of your cover letter and on the email subject line.
- Confirm receipt – give the centre a quick call (see the contact list below) to make sure they got your file.
Apply right here before it closes: Apply before 27 Feb 2026
Tips to make your application stand out
- Keep it simple – no long paragraphs. Highlight communication and customer‑service skills in bullet points.
- Show you know the job – mention “UIF” and “public finance” in your cover letter to prove you’re reading the job description.
- Proofread – a typo can be a quick rejection.
- Get the right reference – every centre has a different one; double‑check it.
- Ask questions – if you’re unsure about anything, call the contact numbers listed – it shows initiative.
Contact numbers (just in case you need help)
- Ms N Getyeza: (047) 491 0656
- Ms L Nongena: (039) 254 7201
- Mr T Mgudane: (046) 645 7700
- (…and the rest on the original list…)
Frequently Asked Questions
| Question | Answer |
|---|---|
| Who can apply? | Anyone with a Grade 12 certificate. |
| Where are the jobs? | Labour Centres and satellite offices across the Eastern Cape. |
| Salary? | R269 499 per year. |
| What does an assessor do? | Processes UIF claims and assists clients. |
| Is this a permanent role? | Yes – it’s a standard public‑service post. |
| Closing date? | 27 February 2026. |
Final word
If you’re a 15‑25‑year‑old in Joburg or anywhere in South Africa looking for a paid, real job that teaches you the ropes of public service, this role is worth a look. The Department of Employment and Labour will give you a solid start and a ladder to climb higher in the future. Don’t wait – apply before 27 Feb 2026 and kick‑start a career that matters.
Want to see more opportunities like this? Check out our job hub for the latest internships, learnerships, and bursaries.
