Launch Your Career Now – Eskom’s Contact Centre Learnership 2025/26: 5 Hot Posts Await!
Eskom Invites suitably qualified applicants to apply for their Contact Centre Learnership Programme vacancies. The closing date for applications is 17 October 2025.
Eskom, South Africa’s biggest electricity company, is looking for fresh talent to join its Contact Centre Learnership programme. This is a paid training job that teaches you everything you need to know about customer service and call‑centre work – and you’ll earn a national qualification when you finish.
What the Eskom Contact Centre Learnership Looks Like
The programme is split into two parts: classroom lessons and hands‑on work inside Eskom’s customer‑service offices.
- Training classes – you’ll learn how to handle phone calls, respond to emails, and use computers to track customers’ accounts.
- Real‑world practice – you’ll answer real calls, send out emails, and help people solve their electricity problems.
After the course, you’ll have a solid resume, a recognised qualification, and a strong chance of landing a permanent role in South Africa’s call‑centre industry.
Why This Is a Big Deal for 15‑Year‑Olds and Youth
- Paid learning: You get to earn while you learn, so you don’t have to worry about paying for tuition.
- Free qualification: You receive an official certificate that shows you know how to work in a professional call‑centre.
- Career boost: Many Eskom employees started in this programme and moved up to higher positions.
- Job market entry: The skills you learn are in high demand—sales, tech support, banking, and more.
If you want a career that pays well, has clear growth, and starts with free training, this is the place to be.
Who Can Apply?
- Must be a South African citizen.
- Holds a National Diploma in Marketing, Finance, Commerce, Engineering, Social Science, Business Management or Customer Service (NQF level 6, 240 credits).
Key Skills Eskom Wants to See
- Stay calm under pressure.
- Add up numbers and write clear notes.
- Communicate quickly and politely on the phone.
- Use a computer, email and call‑centre software.
- Manage time and follow up on tasks.
- Stay organised and plan daily tasks.
Your Daily Work
- Handle inbound calls from customers who need information or help.
- Open and update customer records in the system.
- Follow up on any requests that need extra work.
- Run small marketing tasks and sales calls.
- Help maintain high customer satisfaction scores.
- Keep learning new Eskom products and policies.
Ready to Apply?
Complete the online application by visiting the Eskom Careers portal. Don’t forget to have your proof of citizenship and National Diploma handy.
👉 Apply for the Eskom Contact Centre Non‑Technical Learnership Programme here
Want More Learning Options?
Paid Seta Learnerships: Discover programmes that pay over R5 000 a month and can jump‑start your career.
👉 Learnerships that pay over R5 000 a monthSeta Bursaries: Find out if you qualify for free training and support.
👉 Seta bursaries you can still apply for this yearStep‑by‑Step Seta Guidance: Get a clear, easy guide to applying for any Seta programme.
👉 How to apply for a Seta learnership in 2025 – step‑by‑step guideLatest Seta Learnerships: Keep up with the newest opportunities across South Africa.
👉 Latest Seta learnerships in South Africa
What You’ll Take Home
By finishing the Eskom Contact Centre Learnership, you’ll have:
- A recognised qualification that shows you can handle high‑volume customer interactions.
- Practical experience that hiring managers love.
- A strong foundation for a long‑term career with Eskom or in a similar busy call‑centre environment.
Start today. Make your future brighter — and remember, the deadline is 17 October 2025!
