Act now – the Gauteng Department of Health is looking for 50 Teletracers (HAST) to start work across five health districts, and the closing date is only 20 November 2026. If you want a stable government job that puts you at the front line of patient care, this is the chance to apply today.
What the opportunity is
The department is hiring 50 Teletracer – HAST staff (reference REFS/057386). Positions are spread over the Ekurhuleni, Johannesburg, Tshwane, Sedibeng and West Rand health districts. Teletracers use a set script to trace patients, update records, protect confidential health information and refer complex cases to qualified clinicians.
Who can apply (requirements/eligibility)
You must have:
- A Grade 12/Senior Certificate or an equivalent qualification.
- Good communication skills and proper telephone etiquette.
- Basic administrative abilities and computer literacy.
- Willingness to follow approved scripts and data‑protection procedures.
Having prior experience with HAST patient tracing is a plus, but not a must. No nursing degree, Tier.Net certificate, or minimum years of work experience are required.
What you gain (benefits/skills)
- Full‑time government employment with a reliable salary.
- Experience in health‑sector administration and patient communication.
- Developed skills in data handling, confidentiality, and teamwork.
- Potential pathways to further roles within the health system.
How to apply (step‑by‑step)
- Gather your documents: Grade 12 certificate, ID copy, proof of residence, and a recent CV.
- Visit the official vacancy page: Gauteng Department of Health – Teletracer (HAST) vacancy.
- Complete the online application form. Enter the reference number REFS/057386.
- Upload your scanned documents in the required formats (PDF or JPG). Double‑check that all fields are filled correctly.
- Submit the application before the deadline on 20 November 2026.
- You will receive an acknowledgement email. Keep a copy of the confirmation for your records.
Tips to improve your chances
- Read the job description carefully and match your CV wording to the required skills.
- Proofread all entries for spelling or typographical errors.
- Highlight any experience you have with phone‑based outreach, even if it was volunteer work.
- Use a professional email address and clear subject line (e.g., “Teletracer Application – REFS/057386”).
- Apply early – many candidates wait until the last days, which can cause technical delays.
Conclusion and next steps
This role offers a solid entry point into the public health sector. If you meet the basic qualifications and feel comfortable using a phone script and handling confidential data, you are a strong candidate. Gather your documents, follow the steps above, and submit your application before 20 November 2026. Good luck!
