Join the Employment & Labour Department as UIF Operations Administration Officer – 51 Open Posts 2026
The Department of Employment and Labour is looking for suitable young people to apply for their Senior Administration Officer: UIF Operations opportunities. The closing date for applications is 27 February 2026.
What this job actually looks like
A Senior Administration Officer in UIF Operations spends most of the day helping people file and manage unemployment insurance claims. Think of it as a mix of front‑line customer service, paperwork, and a dash of tech – you’ll be:
- Greeting claimants at the labours centre or satellite office
- Checking documentation, running the online claim system and ensuring everything follows the Unemployment Insurance Act
- Following up on pending claims and making sure customers get their money on time
- Helping teammates stay on track and making sure all processes comply with the latest policies and the Batho Pele principles
If you’re new to the workforce, this role is a solid stepping stone: it gives you real, public‑sector experience, a stable salary and a clear path to higher posts in claims management or public administration.
Why this job is great for you
| Benefit | Details |
|---|---|
| Pay | R397 116 per year (about R33 000 a month) – that’s a decent start for a public service role. |
| Job stability | Public service appointments give you job security and a full benefits package. |
| Location perks | Posts across the Western Cape – from Cape Town to Beaufort West, Bellville, George and more. |
| Growth | You can move into UIF operations management, labour relations, or even national departmental positions. |
Eligibility – who can apply?
Education – An undergraduate NQF 6 qualification recognised by SAQA in one of these fields:
- Operations Management
- Public Management / Administration
- Business Administration / Management
- Financial Accounting
- Finance
Experience – Minimum 2 years in:
- A client‑service environment, or
- Claims processing, or
- An insurance setting
Knowledge – Show that you understand:
- Unemployment Insurance Act (UIA) & Regulations
- Unemployment Insurance Contributions Act (UICA)
- Department of Employment and Labour policies
- UIF operational systems
- Batho Pele Principles
- POPIA, PFMA and Treasury Regulations
Skills – Strong communication, computer literacy, problem‑solving, teamwork and a can‑do attitude.
What you’ll need to send
| Document | What to include |
|---|---|
| CV | Highlight any customer‑service or claims work, and any NQF 6 coursework. |
| Cover Letter | Explain why you’re a fit for UIF Operations and mention any policy knowledge you have. |
| Transcripts | Proof of your NQF 6 degree or diploma. |
| Two reference letters | Preferably from a previous employer or lecturer. |
| ID proof | (e.g., ID or passport copy). |
How to apply – step‑by‑step
- Gather your documents – CV, cover letter, transcript, references and ID.
- Choose a method
- Email: Send a PDF bundle to the sub‑directorate, Human Resources Management, Western Cape.
- Post: Send a hard copy to PO Box 872, Cape Town 8000.
- Hand delivery: Drop it at the Department of Employment and Labour, 9 Long Street, Cape Town.
- Use the reference number – If you’re applying for a specific centre, add the relevant Ref No (e.g., HR4/4/10/611 for Beaufort West).
- Submit before the deadline – 27 February 2026.
- Follow up – If you haven’t heard back within a month, call the contact number for your nearest centre (see list below).
Apply right here before it closes – Apply right here before it closes
Quick reference – centres and contacts
| Centre / Office | Ref No | Contact |
|---|---|---|
| Beaufort West | HR4/4/10/611 (X3) | Ms V Theron – (023) 285 0981 |
| Bellville | HR4/4/10/612 (X2) | Mr F Carstens – (021) 941 7002 |
| Goodwood | HR4/4/10/613 (X1) | Mr F Carstens – (021) 941 7002 |
| Cape Town | HR4/4/10/614 (X2) | – |
| … | … | … |
(Full list in the original posting)
Tips to make your application stand out
- Showcase your service mindset – Use examples from previous jobs where you helped customers or solved a problem quickly.
- Highlight policy knowledge – Even if you haven’t worked in UIF before, mention any training or coursework on public policy or insurance.
- Keep it concise – A tidy, bullet‑pointed CV is easier to scan.
- Proofread – Typos can make you look unprofessional; ask a friend to check.
- Speak their language – Use terms like “Batho Pele” and “POPIA” in your cover letter to prove you’re familiar with the sector.
Career path after you land this role
- Start in front‑line claim handling
- Move to senior officer, then to a managerial position
- Branch out into Labour Relations, Compliance Management or even national UIF leadership
Frequently asked questions
Is UIF experience required?
Not mandatory, but having dealt with claims or insurance will boost your chances.Where exactly are these posts?
All over the Western Cape – from the big cities to smaller satellite offices.Is this a permanent job?
Yes, it’s a public service appointment that comes with a full benefits package.
Closing reminder
CLOSING DATE: 27 February 2026 – don’t wait!
If you’re a young job‑seeker in Joburg or anywhere in South Africa, a role like this can give you a real foothold in the public sector and a chance to help people while earning a solid salary.
Quick link back to the Department
Want to learn more about other public sector openings? Visit the Department of Employment and Labour website for the latest news and job alerts.
