Momentum Health invites suitably qualified applicants to apply for their Contact Centre Learnership Programme 2026 vacancies.
The closing date for applications is 12 January 2026.
What Is This Opportunity?
If you’re 18‑30 years old, not currently working, and live in Gauteng, this 12‑month learnership can be the first step toward a career in medical aid, health insurance, or customer support.
Momentum Health, a part of the Momentum Metropolitan Group, is looking for young South Africans who want to gain a nationally recognised qualification while working in a real office environment. The programme ends with an Occupational Certificate: Health Care Benefits Advisor (NQF Level 5) – a title that is in high demand across medical schemes, insurance firms, and call centres.
Quick Snapshot
| Detail | Information |
|---|---|
| Organisation | Momentum Health (Momentum Metropolitan Group) |
| Programme | Contact Centre Learnership |
| Qualification | Occupational Certificate: Health Care Benefits Advisor (NQF Level 5) |
| SAQA ID | 105030 |
| Reference No. | MMH250228‑11 |
| Duration | 12 months |
| Start | 1 February 2026 |
| End | 31 January 2027 |
| Closing date | 12 January 2026 |
| Location | Centurion, Gauteng |
| Employment type | Temporary (Learnership) |
| Age range | 18 – 30 years |
| Who can apply | Unemployed South African youth |
| Disabled applicants | Encouraged to apply |
Why This Learnership Is Worth Your Time
South Africa’s youth unemployment is high because many graduates lack work experience. A learnership blends classroom study with on‑the‑job training, giving you:
- Structured lessons in health‑care products
- Hands‑on practice with real customers
- Interaction with clients under supervision
- Tests that match industry standards
You finish with a certificate, real workplace exposure, and a solid track record that makes you ready for jobs across several sectors.
What You’ll Learn
- Understand medical aid products and how they work.
- Manage health‑care benefits and keep records accurate.
- Talk with customers, solve their problems, and follow company rules.
- Use computers (Word, email, basic systems) for day‑to‑day tasks.
- Pass the EISA exam to prove you know the material.
Who Should Apply?
You must meet all the following:
Education
- Finished Grade 12 (Matric)
- Mathematics: at least 40 % or Mathematical Literacy: at least 60 %
- English and one other South African language: at least 50 %
Personal
- South African citizen
- 18 – 30 years old
- Not working or studying full‑time/part‑time
- Never done a learnership before
- Ready to stay for 12 months
- Can travel to Centurion by yourself
Nice to Have
- Computer skills (Word, email)
People with disabilities are strongly encouraged to join.
Documents You Need
Upload clear, certified copies that are less than three months old:
- ID
- Matric certificate
Missing or outdated paperwork is a top reason applications get rejected.
What You’ll Do During the Learnership
- Attend classroom sessions.
- Take part in on‑the‑job training.
- Study Momentum Health’s products and policies.
- Handle customer calls under a supervisor.
- Keep a logbook of what you learn.
- Build a Portfolio of Evidence for the SETA.
- Complete assessments and the EISA exam.
- Follow Momentum Group values and act professionally.
Skills Momentum Looks For
Beyond good grades, they want people who:
- Pay close attention to detail.
- Care about the health‑care field.
- Work well under pressure.
- Focus on helping customers.
- Communicate clearly.
- Solve problems.
- Play well in a team.
- Keep themselves disciplined and accountable.
These abilities help you in any job, not just the learnership.
How to Apply
- Click the link below to fill out the application.
- Prepare a neat, professional CV.
- Double‑check every document before sending.
- Submit early – applications close on 12 January 2026.
Apply for the Momentum Contact Centre Learnership Programme 2026 here
https://momentumgroupltd.erecruit.co/candidateapp/Jobs/View/MMH250228-11?source=LinkedInLimitedListings&src=LinkedIn
Before You Submit
- Check the “Youth Tools Hub” for extra advice.
- The learnership is ideal if you want to:
- Work in a corporate setting
- Learn about healthcare, insurance, or customer service
- Build a career that lasts
Pro Tip: A clean CV and early application give you the best chance because many spots fill up quickly.
After Completing the Learnership
You could move into roles such as:
- Contact Centre Agent (Medical Aid / Insurance)
- Health Care Benefits Advisor
- Client Service Consultant
- Medical Scheme Administrator
- Claims Administrator
- Customer Experience Consultant
With time, you might become a senior consultant, quality assurance officer, team leader, operations support, or trainer.
Many alumni use this certificate as a stepping stone to permanent jobs.
FAQ
| Question | Answer |
|---|---|
| Is this a paid learnership? | Yes, there’s usually a monthly stipend. |
| Can I live outside Gauteng? | The programme is aimed at Gauteng residents who can travel to Centurion. |
| Will this give me permanent employment? | It is a temporary learnership, but it boosts your job prospects. |
| Can I study while in the learnership? | No, you can’t be registered at a tertiary institution at the same time. |
| Do I need previous work experience? | No, it’s not required. |
Remember
- Closing date: 12 January 2026 – don’t miss it.
- Verify everything on the official Momentum Metropolitan careers portal.
- Momentum will never ask for payment to apply.
- Only shortlisted candidates will receive a call.
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