Launch Your Career with the Presidential Youth Employment Initiative – 454 Client Service Officer Positions Open!
The Department of Employment and Labour invites suitably qualified applicants to apply for their UIF Client Service Officer vacancies. The closing date for applications is the 31 October 2025.
What Are UIF Client Service Officers?
The UIF (Unemployment Insurance Fund) is a safety net that helps people who lose their jobs. As a UIF Client Service Officer, you will be the first point of contact for people who need help with UIF benefits. Your job will be to listen, answer questions, check documents, and start the paperwork that lets people get the help they need. This role is a great chance to join the public service, learn useful skills, and help the community.
Where Do We Need You?
We are opening 454 new jobs across many Labour Centres in South Africa. Below is a short list of the main cities where you can apply. (Click on each city name for more details about the centre.)
- Barberton – 16 posts
- Bethal – 16 posts
- Morgenzon – 12 posts
- Carolina – 15 posts
- Badplaas – 12 posts
- Eerstehoek – 16 posts
- Ermelo – 14 posts
- …and many more around the country.
Each centre will have its own contact details for sending your application. We’ll explain how to do that in the “How to Apply” section.
Do You Meet the Requirements?
You don’t need to have a special degree for this job, but here’s what we’re looking for:
| Quick Checklist | What It Means |
|---|---|
| High school diploma (Matric) | You finished 12th grade. |
| Any work experience (0–6 months) | You may have done internships, part‑time work, or helped a family business. |
| Basic understanding of UIF rules | You’ll learn everything you need, but we want someone who can read documents and follow instructions. |
| Computer skills | Be comfortable using a computer for emails, spreadsheets, and filling in forms. |
| Communication | Speak and write clearly, listen well, and stay polite to callers and visitors. |
| Customer‑first attitude | You should be friendly, patient, and helpful. |
How to Apply
Prepare Your Documents
- Copy of your high‑school certificate.
- A short résumé (optional but helpful).
- A personal statement that explains why you want to help people with UIF benefits.
Choose Your Centre
Find the link inside the city list above, locate the centre that’s easiest for you to travel to, and note the contact address.Send Your Application
You can either do it online or write it down and deliver it in person:- Bethal LC: Send to Jobs‑BTH@LABOUR.gov.za or hand deliver at 9 Vuyisile Mini Street, Bethal.
- Carolina LC: Email Jobs‑CRL@LABOUR.gov.za or bring it to No 9 Goud Street, Carolina.
- Other centres: Most centres have email addresses ending in @LABOUR.gov.za. Use the instructions from the centre page, or visit the centre during working hours to drop the paper in person.
Include Your Personal Statement
Keep it short (about a paragraph). Tell us what motivates you to help others and why you’re a good fit for this role.Make It Final!
Double‑check that you’ve attached your certificate copy and any other required documents. Once you send it, we’ll review your application.
What You’ll Do Day To Day
- Screen New Applicants – Check if people qualify for UIF benefits.
- Process Applications – Fill out forms, scan them, and forward them for approval.
- Register Payment Forms – Make sure the money gets paid to the right people.
- Keep Records – Stay organized, label files, and keep everything safe.
- Help Clients – Answer questions, explain the rules, and make sure everyone feels heard.
Skills You’ll Gain
- Computer Literacy – Use basic office software.
- Customer Care – Learn the best ways to talk to people from all walks of life.
- Time Management – Balance many tasks without losing track.
- Problem Solving – Handle complaints and find quick, empathetic solutions.
Why This Role Is Great for You
- No Previous Experience Needed – We’re ready to train you.
- Stable, Government Job – Secure hours, benefits, and a clear path for growth.
- Community Impact – You’ll help people recover after losing a job.
Related Opportunities
Want to explore other ways to grow your skills? Check out these useful links:
- Find free training programs for youth – https://www.seta-sa.co.za/seta-funded-courses/
- Learn about SETA’s learning programmes for young people – https://www.seta-sa.co.za/seta-learnerships-2025/
- Discover the latest SETA bursaries and grants – https://www.seta-sa.co.za/seta-grants-you-didnt-know-you-qualify-for/
- See how to apply for a SETA learnership – https://www.seta-sa.co.za/seta-job-application-secrets-no-one-talks-about-your-ultimate-guide/
These resources can help you build new skills and maybe find another job in the future.
Need More Help?
If you have questions, call one of the numbers below. Speak to a friendly staff member who can explain the application process:
- Mr N. Makgaba – (013) 712 3066 / 3353
- Mr C. Motanyane – (017) 647 2383 / 5212
- Ms. L. Mashego – (013) 764 2105 / 6
Final Steps
- Act Fast – Remember the deadline is 31 October 2025.
- Double‑Check – Make sure all files are clear and ready to go.
- Submit – Use the emailed address or hand‑deliver as shown.
Good luck, and we look forward to building a team that helps the people of South Africa thrive!
