Employment and Labour Department 2026: 146 Client Service Officer Positions – Matric Required, Apply Now
Department of Employment and Labour Invites suitably qualified applicants to apply for their Client Service Officer vacancies.
The closing date for applications is 13 February 2026.
Quick Facts
| Item | Details |
|---|---|
| Job | Client Service Officer (146 posts) |
| Where | Multiple Labour Centres in Gauteng |
| Pay | R269 499 per year |
| Minimum Education | Matric / Grade 12 / Senior Certificate |
| How to Apply | Hand‑delivery, post, or email |
| JobsUIF‑GP1@labour.gov.za |
If you want to apply, use the correct reference number for the centre you choose.
Where Are the Jobs?
The Department is hiring across many centres in Gauteng. Below is a short list of some locations and the number of openings.
(Each centre has a unique reference number – make sure you use it when you apply.)
- Alberton – 8 posts (Ref HR4/4/4/01/01)
- Benoni – 6 posts (Ref HR4/4/4/01/02)
- Boksburg – 5 posts (Ref HR4/4/4/01/03)
- …and many more, including Johannesburg, Pretoria, Soweto, and Randfontein.
Tip: Pick a centre that is close to where you live to avoid long commutes.
What Will You Do?
A Client Service Officer helps people get Unemployment Insurance Fund (UIF) benefits and handles a lot of paperwork. Your day will look like this:
- Check if someone qualifies for UIF.
- Process applications for unemployment, maternity, and illness benefits.
- Register payment forms that keep benefits flowing.
- Do admin work – file documents, type data, and follow the Department’s rules.
You’ll mix customer‑service skills with careful record‑keeping. The job is a good start if you want to build a long‑term career in government or labour services.
Skills You Need
The Department looks for people who can:
- Talk and write clearly.
- Listen carefully to clients.
- Use a computer (Word, Excel, email).
- Keep calm when lines are long or clients are frustrated.
- Manage your time well.
- Learn new rules and software quickly.
If you’re a team player who likes helping people, this job could be a perfect fit.
Knowledge Matters
You don’t need to know every law right away – the Department will train you. But it helps if you’re ready to learn about:
- The Unemployment Insurance Act
- The Public Finance Management Act
- POPIA – the privacy law
- Batho Pele – a customer‑service principle in South Africa
How to Apply
You can send your application in three ways:
- By mail – send to
Chief Director: Provincial Operations
PO Box 4560, Johannesburg, 2001 - Hand‑delivery – bring it to 47 Empire Road, Parktown
- By email – JobsUIF‑GP1@labour.gov.za
Important: After you email, you’ll get an automatic reply with a link or QR code. Follow it to finish the process. Check your spam folder if you don’t see it right away.
What to Bring
A typical government application usually needs:
- An updated CV
- A certified copy of your ID
- A certified copy of your Matric certificate
- Any other certificates that show you’ve worked with customers or computers
Make sure all papers are neat and properly signed.
How You Can Stand Out
- Use the right reference number – if it’s wrong, your application might be rejected.
- Apply to a centre near you – punctuality is key in this job.
- Show your customer‑service and admin skills on your CV.
- Write a short cover letter that says:
- “I understand the Batho Pele principles.”
- “I respect privacy rules (POPIA).”
- “I’m eager to learn about UIF systems.”
- Keep everything tidy and certified – messy paperwork can cost you the job.
Career Growth
After you get a Client Service Officer role, you can move into:
- Senior Client Service Officer
- UIF Claims Administrator
- Senior Admin Clerk
- Labour Inspector support
- HR Clerk in the public sector
- Call centre agent for public services
- Supervisor of client‑service operations
- Compliance or operations officer
- Even higher government admin positions with more study
If you study subjects like Public Administration or HR while working, promotions will be easier.
FAQs
| Question | Answer |
|---|---|
| Can I apply with only Grade 12? | Yes – Grade 12 is the minimum. |
| Do I need work experience? | Not required – they want skills and a willingness to learn. |
| Can I apply to more than one centre? | Yes, but use the correct reference number for each. |
| Where to email my application? | JobsUIF‑GP1@labour.gov.za |
| What happens after I email? | You’ll get an auto‑reply with a link or QR code to finish the details. |
| Will I work with UIF claims? | Yes – that’s a key part of the job. |
| What documents do I need? | CV, certified ID, certified matric, other supporting certificates. |
| Who can I call for questions? |
- Mr PP Godongwana – 082 883 7553
- Mr N Pillay – 071 471 0542
- Mr T Nengwekhulu – 060 968 6158 |
Application Deadline
13 February 2026 – Don’t wait until the last minute!
Ready to start your journey in a government role?
Click here to learn more and apply now.
